Loading... Please wait...
877.412.1119 71 Delta Park Blvd, Unit 1, Brampton, ON

Categories

Shipping & Returns

Shipping & Returns

Minimum Order Requirement

$50 for store purchase.

No minimum for online orders.

 

Payment

cardsaccepted-5.png

Online Payment: Credit Cards (Visa, Visa Debit and Mastercard) and PayPal.

Offline Payment: Interac e-Transfer (Email Money Transfer) and Company Checks.

Store Purchase: Debit Cards, Credit Cards and Cash.

*** PayPal is not acceptable for pick-up orders. 

 

Shipping & Delivery

We ship to Canada and US only. 

Orders placed before 2:30 EST noon will be shipped out the same business day (except "Special Order Items" and custom made orders).

When you add items into shopping cart and click "view cart", our website will show shipping fee and estimated delivery date based on your postal code, parcel weight, size and shipping options you choose.  www.zakkacanada.com is integrated with Canada Post real-time shipping fee calculator, for you to have a complete control over cost and speed of delivery.

Oversize/Overweight items will show an estimated shipping fee online.

Take Canada Post expedited parcel as an example, your order delivery is estimated:

1-3 business days within Ontario;

2-5 business days to Quebec;

and 2-7 business days to other provinces. 

Please note Canada Post and shipping carriers may experiencing delays due to Covid-19.

Please order early and give extra 2-3 busienss days to avoid any delivery delay if the order is for a show or an event.

Orders shipped via buyer's account: we are not responsible for late or non-delivery and any damages. 

 

Order Pickup

Orders can be picked up at our location. There is no shipping or handling charge for pickup orders.

PayPal is not acceptable for pick-up orders. 

Orders that have not been picked up within 7 days may be cancelled and invenry returned to our warehouse. Paid orders will be refunded to the original method of payment.

 

Return Policy

Returns for store credit only - NO CASH REFUND

If you are not satisfied at your purchase, at your cost, you may return new, unused or unopened items within 5 days of delivery. Original shipping fee is not refundable, and a 15% restocking fee will be applied. 

Please ship out your return only after you file a "Return Request" online and its status is "Return Authorized". 

Time frame for us to accept a return is 5 days after delivery - Please file a Return Request on www.zakkaCanada.com within 5 days, or your return will not be authorized.

We make every effort to ensure your order is processed correctly. We ask you to check order carefully and review items and your shipping address prior to submitting.

We always recommend customers to email info@zakkacanada.com first before filing a return request. We'll do the best to resolve the problem.

 

Final Sale: Store/Warehouse purchase (including pickup orders) is FINAL. Please check all items at the purchase.  We are not responsible for any damages after items leave our warehouse. ALL CLEARANCE PRODUCTS ARE FINAL SALE.

 

Custom Orders

Custom made order including logo print will ask for a deposit. Deposit is non-refundable. Balance is due before shipment. We will keep the order for customers for 30 days. 

 

newsletter

Sitemap | Copyright 2020 Zakka Canada. All Rights Reserved.