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877.412.1119 71 Delta Park Blvd, Unit 1, Brampton, ON

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Covid-19

Covid-19

Here are updates for our response for covid-19 

Dear customers,

In order to help the efforts of slow the spread of coronavirus, our showroom remains closed until further notice. Warehouse opens for daily shipment.

As always, you are welcome to order online at www.zakkacanada.com, and we ship orders out everyday as usual. 

Curbside Pickup: Please MUST call (905) 792 1119 or email info@zakkacanada.com after you place the order, to inform us your scheduled time for pickup.  Please allow 2-4 business hours for our warehouse to prepare your order.  Without our phone or email confirmation please do not come for the pickup. 

Payment: Sorry No PayPal for your first-time order. Please pay via e-transfer or credit cards for pickups.

Pickup address:  71 Delta Park Blvd in Brampton. 

Order Delivery: Canada Post suspended their "On Time Delviery Guarantee" until further notice, so please be patient and expect extra days of delay at this time. As usual, you'll receive our email containing an online tracking number once your parcel is shipped out, you can use it to keep your parcel tracked.

Changes on Ruturn Policy: For safety of our employees, we may not accept any returns until further notice.

We are making extra efforts to keep our warehouse clean by increasing the frequency and thoroughness of cleanings and making hand sanitizers available. To keep safe working envoirment, we have reduced staffing working on shifted hours. Customer service team works from home, to help with your inquiries as usual. 

We hope you and your family are healthy and safe. Hope to seeing you soon!

Zakka Canada Team

 

 

 

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